BUSINESS SKILLS TRAINING
INFLUENCE AND PERSUASION
COURSE OVERVIEW
LEARNING OBJECTIVES
Being able to influence others is a crucial part of many people’s jobs, yet most of us have
very few strategies we can employ to actually achieve it.
Persuading people to act or think as we want them to when we want them to requires a range of skills and behaviours – and while many of us have been taught that ‘I want’ doesn’t get, this course proves that ‘I want’ can get if you harness the power of emotional intelligence correctly.
-
Understand how and why people are influenced and what affects decision-making processes
-
Learn influencing behaviours and how they can be used in different circumstances
-
and levels of company hierarchy
-
Develop techniques to deal with objections or alternative perspectives
-
Learn to alter communication styles appropriately in all formats, including face-to-face, over the phone and by email
AVAILABLE IN THE FOLLOWING FORMATS
THE SIGHTLINE DIFFERENCE
There are 7 key areas that set Sightline apart – and underpinning them all is an approach that’s rooted in reality and informed by science.
MEASURABLE IMPACT
Key to the Sightline approach is ensuring we know what the measures of success will look like at the end of each programme and beyond. We analyse the requirements of both the business and individuals before training begins so that we can promote sustained learning by measuring both immediate results and long-term impact.
QUALITY OF TRAINER
The extensive time and training we invest in Sightline’s trainers is reflected in their extremely high quality; they really are some of the best in the market. Selected for their ability to communicate our course content in an engaging way, they embody the emotional intelligence that is so fundamental to Sightline’s programmes.
PERSONALISED LEARNING
In personal coaching and group sessions alike, we take a personalised approach to our training, because we know that when people develop and grow, so do the businesses they work for. By catering our training to individual needs, our coaches can offer delegates the tailored support they need to thrive.
SPECIFIC AND COMMERCIAL
All our courses are deeply practical and based on the realities of individuals’ roles, rather than just the theory. Created with commercial outcomes in mind, our training demands hard work of its delegates and delivers a tangible impact on their real-world roles. Whatever your job is, you will walk away from a Sightline session being better at it.
EQ BASED
Emotional intelligence is at the core of every Sightline course and our approach is backed by psychiatric research. Based on a deep understanding of human relationships and how people react to each other, our training empowers delegates to harness their own EQ for maximum performance in sales and business.
SUSTAINED LEARNING
Our training isn’t the kind that’s useful in the moment and then forgotten about shortly afterwards. From long-term programmes like Sightline Academy to smart modular options like our Interval Training, all our courses are designed to create real and sustained change that continues to develop long after the training is finished.
EXPERIENTIAL
Our hands-on training increases both the rate and efficacy of learning, as well as its long-term impact. People learn best when they interact and connect, trying out newly acquired skills for themselves and testing new behaviours in a practical setting – and by training experientially, we increase engagement for more robust outcomes.